Martin Goodyer
iABCt © 2012, 2013, 2014 All rights reserved
Tel: 0044 8452 330443
The International Academy for Business Coaching and Training
International member of the Association for Coaching
Content Summary:
KR1 - Rapport & relationship management
KR2 - Contracting - differences in coaching approaches
KR3 - Formal Coaching Models
KR4 - Informal Coaching Models
KR5 - Behavioural Coaching Tools
KR6 - Business Coaching Tools
KR7 - Quality Standards - essential practice management
KR8 - Return on Investment - coaching effectiveness measures
Detail:
KR1 - Rapport & relationship management
KR1.01 The nature of coaching
KR1.01.01 Definitions of coaching
KR1.01.02 Spectrum of development and support
KR1.01.03 Coaching background and history
KR1.02 The efficacy of coaching
KR1.02.01 Accelerated learning
KR1.02.02 Enhancing memory
KR1.02.03 Theories of learning
KR1.03 The oxygen of coaching
KR1.03.01 Establishing rapport
KR1.03.02 Maintaining rapport
KR1.03.03 Building and enhancing rapport
KR2 - Contracting - differences in coaching approaches
KR2.01 Executive interventions
KR2.01.01 Aligning organisational goals
KR2.01.02 Defining personal goals
KR2.01.03 Agreeing structures and methodology
KR2.02 Corporate coaching
KR2.02.01 Understanding the brief
KR2.02.02 Managing organisational expectations
KR2.02.03 Establishing reviews
KR2.03 Team coaching - 1 to 1 team
KR2.03.01 Individual contracting
KR2.03.02 Team goal alignment
KR2.03.03 Frequency & methodology
KR2.04 Group coaching 1 to many
KR2.04.01 1-2-1 contracting
KR2.04.02 Establishing contracting sponsors
KR2.04.03 Agreeing frequency and norms
KR2.05 Business output coaching
KR2.05.01 Contracting frequency and reviews
KR2.05.02 Agreeing approaches
KR2.05.03 Establishing parameters
KR2.06 Chemistry sessions
KR2.06.01 Preparing for a chemistry session
KR2.06.02 Defining coaching
KR2.06.03 Establishing measures & expectations
KR2.06.04 Concluding inevitable consequences
KR2.06.05 Agreeing methodologies
KR3 - Formal Coaching Models
KR3.01 TRGOW
KR3.01.01 Topic development
KR3.01.02 Goal establishment
KR3.01.03 Reality definition
KR3.01.04 Option choices
KR3.01.05 Willingness to act
KR3.02 HALT
KR3.02.01 Halting before acting
KR3.02.02 Asking appropriate question
KR3.02.03 Listening intuitively
KR3.02.04 Taking action
KR3.03 Additional tools
KR3.03.03 Clean language/metaphor
KR3.03.04 NLP
KR3.03.05 Positive psychology
KR3.03.06 CBT
KR3.03.07 Whole-person coaching
KR3.04 Business coaching attributes
KR3.04.01 Listening skills
KR3.04.02 Separation skills
KR3.04.03 Non-verbal communication skills
KR3.04.04 Feedback skills
KR3.04.05 Discretion & confidentiality
KR3.04.06 Creative questioning
KR3.04.07 Self awareness
KR3.04.08 Structurally prepared (business tools available)
KR3.04.09 Enthusiasm and energy
KR3.04.10 Personal and professional confidence
KR3.04.11 Flexibility and patience
KR3.04.12 Focus and attention to detail
KR3.04.13 Empathy skills
KR3.04.14 Probing skills
KR3.04.15 People focus
KR3.04.16 Business focus
KR3.04.17 Trustworthiness
KR3.04.18 Conflict management skills
KR3.04.19 Time management skills
KR3.04.20 Business management skills
KR4 - Informal Coaching Models
KR4.01 Magic RUG
KR4.01.01 Instant rapport skills
KR4.01.02 Understanding and reading a situation
KR4.01.03 Being goal led
KR4.02 Rapid Coaching Techniques
KR4.02.01 Recognising coaching opportunities
KR4.02.02 Asking intuitive questions
KR4.02.03 Formulating outcomes and actions
KR4.03 Incorporating coaching into existing situations
KR4.03.01 PDR's
KR4.03.02 Management meetings
KR4.03.03 Business reviews
KR4.03.04 Disciplinary circumstances
KR4.03.05 Organisational reasons for coaching
KR4.04 Contexts for business coaching
KR4.04.01 Business growth / development challenges
KR4.04.02 Organisational challenges
KR4.04.03 Personnel challenges
KR4.04.04 Financial challenges
KR4.04.05 Production / service challenges
KR5 - Behavioural Coaching Tools
KR5.01 Understanding stakeholders
KR5.01.01 Organisational business analysis
KR5.01.02 Cultural motivations
KR5.01.03 Sponsor motivations
KR5.02 Goal setting tools
KR5.02.01 Ultimate goal - flag in the sand
KR5.02.02 Strategic goals - 3-D wheel
KR5.02.03 Tactical goals - SMARTER & 2-D wheel
KR5.03 2 Where, 4 What & How
KR5.03.01 Epoxy model
KR5.03.02 Clarity seeking
KR5.03.03 Challenges
KR5.03.04 Rules based
KR5.03.05 Comparisons
KR5.03.06 Double-binds
KR5.03.07 Generalising
KR5.04 Recognising reality
KR5.04.01 Calibration & measurement techniques
KR5.04.02 Descriptive & discourse analysis
KR5.04.03 3rd party viewpoints
KR5.04.04 Promotion of metaphor
KR5.05 Generating choices
KR5.05.01 Recognising priorities
KR5.05.02 Calibrating options
KR5.05.03 Emotionally aligning with preferences
KR5.05.04 What else' frames
KR5.06 Committing to action
KR5.06.01 Goal alignment model
KR5.06.02 Empowerment model
KR5.06.03 Impact/difficulty matrix
KR5.06.04 Ability/willingness matrix
KR5.07 Behavioural profiling awareness
KR5.07.01 Myers Briggs introduction
KR5.07.02 Disc introduction
KR5.07.03 Other Jungian approaches introduced
KR5.07.04 360 degree introduction
KR5.07.05 Personal SWOT
KR5.07.06 Communication style analysis
KR5.07.07 Competency analysis
KR5.07.08 Skill/will matrix
KR5.07.09 Personal communication profile (TA)
KR5.08 Values & beliefs
KR5.08.01 Personal values hierarchy
KR5.08.02 Belief systems & impact
KR5.08.03 Belief types & explanations
KR5.08.04 Value conflicts
KR5.08.05 HERO model
KR5.08.06 Wooden model
KR5.09 Behaviour change tools
KR5.09.01 3 step model
KR5.09.02 Emotional balance
KR5.09.03 Overcoming objections
KR5.09.04 Future pacing
KR5.09.05 Mantras
KR5.09.06 Unconscious programming
KR5.09.07 Driving human needs
KR5.09.08 Verbal aikido
KR5.09.09 Resistance pyramid
KR5.09.10 Logical thinking levels
KR6 - Business Coaching Tools
KR6.01 Establishing priorities
KR6.01.01 D-zone matrix
KR6.01.02 Effectiveness v efficiency model
KR6.01.03 Delegation contracts
KR6.01.04 Future paced reality check
KR6.02 Evaluating potential actions
KR6.02.01 6 step problem solving model
KR6.02.02 Rapid cash generator
KR6.02.03 Cash flow implications
KR6.02.04 Accessing external resources
KR6.03 Analysing business challenges
KR6.03.01 Strategic direction & exit
KR6.03.02 Liquidity analysis
KR6.03.03 Viability checks
KR6.03.04 Feasibility determination
KR6.03.05 Visibility & market analysis
KR6.03.06 Flexibility of resources
KR6.03.07 Competition analysis
KR6.03.08 Positional SWOT
KR6.03.09 Organisational effectiveness
KR6.04 Business communication
KR6.04.01 Negotiation
KR6.04.02 Conflict management
KR6.04.03 Clarity of message generation
KR6.04.04 EQ management
KR7 - Quality Standards - essential practice management
KR7.01 Appropriateness
KR7.01.01 Ethical, legal & professional
KR7.01.02 Organisational constraints
KR7.01.03 Guarantees & promises
KR7.01.04 Commission agreements
KR7.01.05 IP constraints
KR7.02 Appropriate documentation
KR7.02.01 Agreements
KR7.02.02 Coaching contracts
KR7.02.03 Coaching notes
KR7.02.04 Coaching diary & reflective writing
KR7.03 Personal CPD
KR7.03.01 Determining personal development needs
KR7.03.02 Strategic personal planning
KR7.03.03 Tactical personal action planning
KR7.03.04 Coaching supervision
KR8 - Return on Investment - coaching effectiveness measures
KR8.01 Initial goals and areas of acute focus
KR8.01.01 pre-coaching questions
KR8.01.02 Chemistry interview & ROI
KR8.01.03 Formal agreement of measures
KR8.02 Project / intervention analysis
KR8.02.01 Time bound ROI
KR8.02.02 Achievement driven ROI
KR8.02.03 Non financial ROI
KR8.02.04 Subjective ROI
KR8.03 Wider implications
KR8.03.01 Peripheral ROI measures
KR8.03.02 Cultural impact measures
KR8.03.03 Measurable frameworks
Likely activities and mandatory requirements:
One to one Coaching assignments (20 hours required)
Coaching Conversations (as opportunities present)
Coaching Practise sessions (One mandatory session per month over 9 months required)
2 supervised sessions (2 x 3-way 1.5 hour sessions - one following the 5 day residential training and one final assessed session)
2 hours personal tutorial (4 x 30 minute sessions)
Coaching Diary (completion of diary assignment)
Coaching Assignment Project (completion of project assignment)
Reading / reflection (It is suggested that 3 hours reading / reflective learning per week is helpful)
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